Connect to a technician in seconds

Fast, secure remote help when you need it. Click a button below to download our support app and start a session with a Support technician.

connect to technician Server 2

Works on Windows 10/11. Your technician may ask you for a session ID after you open the app.

Secure by design

Connections are encrypted end-to-end between you and our technician.

Permission-based

You stay in control. End the session any time by closing the app.

No install required

Runs as a single lightweight app — no permanent changes to your PC.

How to start

  • 1) DownloadClick connect to technician to get the helper app.
  • 2) RunOpen the file and allow it to run when Windows asks.
  • 3) ConnectRead the code to your technician or accept the incoming connection.

Having trouble downloading?

If your browser blocks the file, choose Keep or More info → Run anyway. This app is safe to use for your support session.

Need help on Mac or Linux?

Please contact your technician for an alternate link for your device.